Back to Insights
Business StrategyFebruary 12, 20268 min read

The ROI of 24/7 Reception Services

Calculate the real return on investment when implementing round-the-clock AI reception.

The ROI of 24/7 Reception Services

When evaluating AI reception services, ROI is the critical metric. The numbers tell a compelling story.

Consider a typical business receiving 50 calls per day. With traditional reception, after-hours calls go to voicemail—and 75% of those callers never call back. That is lost business.

AI reception captures those calls 24/7. If just 10% convert to customers, and your average customer value is €500, that is €2,500 in additional monthly revenue from after-hours calls alone.

Add to that the cost savings: a full-time receptionist costs €30,000+ annually. AI reception runs 24/7/365 for a fraction of that cost, with no sick days, holidays, or training time.

Real data from our clients shows: 35% more leads captured, 40% reduction in reception costs, and 90% improvement in response times.

The ROI becomes even more compelling when you factor in scalability—AI handles unlimited concurrent calls without additional cost.

Share this article:

Ready to transform your customer service?

See how Virtual Receptionist can help your business deliver exceptional customer experiences 24/7.

Get a Free Demo